Who are we?
Welcome to TOTATREND. We are a team of enthusiastic developers and entrepreneurs who decided to convert their common experience into this web store. We hope you’ll like it as much as we do and have a great shopping experience here. Our prime goal is to create a shop in which you can easily find whatever product you need. Learn more
Is it safe to shop with you?
Absolutely! We are tirelessly committed to providing a safe and secure online shopping experience so that you can shop with confidence.
How much is shipping fee?
The shipping fee varies from product to product. At times, there will be discounts and special promos. Check on the particular product for the shipping fee and always be updated with our promos and discounts on our various social media outlets. Click here to learn more.
Do you offer free shipping?
YES! As we’ve said, we have some promos and discounts with our products. At special times, we will offer free shipping for our products. Also, we will have items for FREE and all you need to pay is the shipping. Check out our announcement on our homepage or on our social media outlets.
Help! I have not received my package.
If you do not receive your package within the estimated delivery time, please drop us an email and we will investigate the matter immediately. We guarantee a 100% Full Refund if you do not receive your order. For more information on Refund Policy, click here.
ORDER AND REFUND
Can I cancel my order once it is placed?
As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 110% sure about purchasing the product before proceeding to checkout.
Do you have a return policy?
Please refer to the Terms & Condition page for our return policy and for other concerns.
If you have any further queries, please do not hesitate to drop us an email. We are happy to help!
Where can I contact you in case of concerns with the products?
You can reach us by sending us an e-mail on our Contact Page or sending us a message on our social media outlets.
Is it safe to use my credit/debit card on your site?
Yes! We understand your personal security and safety is of paramount importance. As affiliates of PayPal and Shopify Payments, we adhere to the strict electronic and physical measures to protect your devices and credit/debit card information from unauthorized access.
What forms of payment do you accept?
Currently, we accept PayPal and Credit/Debit card payment through Shopify Payments for all orders.
I have a query or issue with my purchase.
Please send us an email and we will respond to you within 24 hours.
Thank you for shopping with us!